Client → manager
The manager sees a stable customer alias. Phone numbers, email addresses, usernames and contact links are protected in messages, translations and images.
Protected Multichannel Sales Workspace
Your team sells.
Your customer base stays yours.
Run sales conversations from Instagram, WhatsApp and Messenger in one workspace. Protect customer contacts, translate conversations automatically and see how your team handles every lead.
Instagram WhatsApp Messenger
Client-base protection · Automatic translation · Lead assignment · SLA & analytics
- No account credentials for managers
- Two-way contact protection
- Owner-only audit trail
Client-base protection
Your managers get conversations. You keep the customer base.
When protection is enabled, Peleng separates the information needed to sell from the information that can be used to move a customer outside your business.
Manager → client
Attempts to send personal contact details are blocked before the message reaches the connected channel and recorded for the owner.
Owner control
The owner keeps the original client context and receives a journal showing who tried to send or received protected contact details.
Protection works in both directions, including contacts inside images. The owner controls exceptions and access requests.
Owner
Original client context
Original customer · Contact details · All conversations · Security events · Analytics
Manager
Customer #1042
Customer #1042 · Protected conversation · Assigned leads · No account credentials · Contacts hidden
See Peleng in action
See how Peleng works — from first message to sale
Explore Peleng: customer-base protection, automatic translation, lead assignment, SLA, analytics and owner controls.
14:22 · Full product tour · In English
Watch on YouTubeMultichannel platform
Different channels. One workspace.
Customers choose where to talk. Your manager handles conversations from connected channels in one Peleng workspace.
Messenger
Available
One workspace for your team
Conversations, assignment, translation and response oversight in one system. No switching between apps.
Instagram, WhatsApp and Messenger in one Peleng workspace. Connected channels share your team, workspace rules and response oversight.
Sales across languages
Your language. Their language. One conversation.
Peleng automatically translates messages when people speak different languages. Managers focus on the customer, without switching to a translator.
Customer → manager
Incoming messages appear in the manager’s interface language. The original text can be viewed alongside the translation.
Manager → customer
Managers write in the language they are comfortable with. Peleng translates the reply into the customer’s language before sending.
When no translation is needed, the message stays unchanged.
EN
⇄
RUAutomatic two-way translation
Incoming message
Customer · English
Is this in stock?
Manager · Russian
Есть в наличии?
Reply to customer
Manager · Russian
Да, можем отправить сегодня.
Customer · English
Yes, we can ship today.
From a customer message to an accountable sale
From the first signal to a managed conversation.
Peleng combines buyer detection, language support, protected conversations, assignment and response control in one workspace.
Detect
Understand buying intent by meaning, not only by keywords.
Translate
Show messages in the manager’s interface language and reply in the client’s language when translation is needed.
Protect
Mask contact details and stop attempts to move the customer outside the workspace.
Assign
Route each lead to an eligible manager and preserve the audit trail.
Control
Track response time, first-response SLA, outcomes and team workload.
SLA and response time
Every buyer matters. Keep them in focus.
See unanswered conversations, overdue replies and the manager responsible. Assignment, notifications and response deadlines keep your team focused on the next action.
Owner
See the whole picture. Set the rules.
Only the owner connects channels, manages the subscription, invites managers and configures lead detection, protection, moderation, assignment and SLA.
- See all leads, conversations, risks and analytics
- Managers work in Peleng without receiving the passwords or access credentials of connected accounts.
- Review moderation and contact-protection journals
Manager
A clear focus on every conversation.
The owner controls connected accounts and customer data. Managers sell through Peleng with protected identities and assigned conversations.
- Read and reply in a familiar interface language
- Work with active and historical customer conversations
- Receive relevant push and SLA alerts
Owner analytics
See sales, response times and team results.
Review lead volume, manager workload, response speed, sales and successful outcomes.
Automatic assignmentSLA and response timeLead history and repeat sales
One workspaceconnected channels
2-waycontact filtering
7interface languages
Owner + Managerseparated access roles
See Peleng in action
A buying signal. A clear next step.
From an Instagram comment to an assigned conversation. Explore the three steps.
PelengIllustrative scenarioInstagramDirect + Comments
Customer #1042Instagram
Do you have this in stock? I would like to order.
PELENG AIBuying intent identified
Find commercial meaning in comments and turn every incoming DM into a lead.
PELENG PROTECTIONContact details are masked
@••••••••+••• •• ••• •• ••
The manager sees a stable customer alias. Phone numbers, email addresses, usernames and contact links are protected in messages, translations and images.
PELENG TEAMAssigned to your team
MManagerManager assigned
Track response time, first-response SLA, outcomes and team workload.
Your business stays in control01 / 03
Why Peleng is different
Built around the way you sell.
Peleng helps owners delegate sales conversations while keeping accounts, customer relationships and operational control in their hands.
Account separation by design
Managers work in Peleng without receiving the passwords or access credentials of connected accounts.
Protection in both directions
Contacts received from clients are masked, and attempts by managers to send personal contacts are blocked and audited.
Translation inside the workflow
The manager reads in the interface language; the client receives the correct language without a separate translation tool.
Sales operations, not message storage
Lead assignment, response cycles, SLA, statuses, repeat demand and outcomes are connected to the conversation.
Who Peleng is for
Built for businesses where customer conversations become revenue
Owners with a sales team
Managers work in Peleng without receiving the passwords or access credentials of connected accounts.
Multilingual sales teams
Let managers work in their interface language while customers continue communicating naturally in theirs.
Businesses selling across channels
Bring conversations from Instagram, WhatsApp and Messenger, lead statuses, response oversight and sales outcomes into one workflow.
Simple cabinet subscription
$90 per month for each paid cabinet
Owner + up to 5 managers. One subscription for all connected channels.
One paid cabinet includes every supported channel connected inside it. Use the same cabinet and data from the Android app or the web at any time.
Want to see everything before you start?
Watch the full Peleng walkthrough
Eligible first-time subscribers
5 days free
Then $90/month per cabinet. Every supported channel inside it shares the same subscription. Subscribe in the Android app through Google Play.
Start with Google Play View demo accountQuestions before you start
Clear answers about access, protection and billing
Do managers need passwords for connected accounts?
No. The owner connects and controls the business accounts. Managers work inside Peleng without receiving account passwords or channel access credentials.
Which contact details are protected?
The manager sees a stable customer alias. Phone numbers, email addresses, usernames and contact links are protected in messages, translations and images.
Are contacts inside images protected too?
Yes. Customer-base protection covers contact details in images as well as messages, translations and system fields. The owner manages access permissions and reviews protection events.
What if the manager already writes in the client’s language?
Peleng sends the original message unchanged when translation is unnecessary. Otherwise it translates automatically before sending, following the connected channel’s message limits.
What happens when a closed client writes again?
A new incoming DM returns a “Not a lead” or “Sale completed” conversation to the active workspace as a new sales opportunity.
Are the web and Android versions connected?
Yes. They use the same Peleng account, cabinets, backend and database, so the team can switch between web and Android without losing state.
How do the trial and payment work?
Install Peleng from Google Play and subscribe in the Android app. Eligible new subscribers receive five free days. Payment is handled by Google Play.
A safer way to grow your sales